The Crystal 3-step model consists of practices, principles, and personalization. The practices are what you know or learn how to do. The principles are the laws of design that inform you as to what works better, when. Personalization is adapting y...
Is Certification important? Well that is a debatable topic that can take days and months to conclude. The fact is that for some people, in some cultures, and for some organizations certifications are important and have value; that is a fact. Our g...
We’re so used to talking about processes and methodologies in the form of big manuals, techniques and procedures from the 1980s and 1990s that we haven’t noticed that the new methodologies aren’t methodologies. They aren’t even collections...





